INQUIRY REPLY

After-hours reply

Set clear expectations when the office is closed.

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ToCustomer
SubjectWe got your message
Hi First name, Thanks for your message. Our office is closed right now. Our hours are Business hours, and we will reply as soon as we are back. If it is easier, you can book a time here: Booking link Thanks, Your name Business name

Before you send

  • Write your real hours, in the customer's time zone.
  • Don't promise a reply time you can't keep.

More free templates

INQUIRY REPLYFirst reply to a new inquirySend it within minutes so they know you got their message.INQUIRY REPLYAsk for the details you needGet the job type, address and timing in one reply.INQUIRY REPLYReply to an estimate requestGet what you need to price the job, and say when the estimate will come.INQUIRY REPLYNudge when an inquiry goes quietOne friendly check-in, then let it go.